Love the fact that I can communicate with my guy, this makes it so much easier, but it’s not by any means instant at all so don’t allow the ad to fool you into thinking it’s instant! It takes a few hours before they get our emails regardless of whether you have the premier account or not! Their emails HAVE TO BE MONITORED AND READ before they can get them inside! That’s I think the main complaint by everyone but that’s a given folks, it’s GOT to be that way! The other thing is the little bugs that are being worked out, if you’re having issues, I’ve found that logging out of the app completely and back in usually fixed the problem! Wish like heck they would allow us to upload pictures to send our loved ones though, their emails have to be monitored anyways, so why not make the change in this app and allow US to send pics to them! They’d love to get them, wouldn’t you if you were on the inside like them? Please consider changing that and making sending pictures to our inmates an option for us! You have to monitor their things anyway so it’s no change or extra for the prison to deal with, it’ll make happy campers inside for sure so my thoughts are it’s a win win situaution! Happy prisoners are less likely to have negative impact on fellow prisoners, agree? Lol! Thanks for listening guys!
It's not perfect, as some other reviews point out, but I am relying on this app to stay in contact and it makes a bad situation a little bit easier. Really glad that this app and service exists.Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of the app/service.
I love the app. Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about this app because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks.
From Advanced Technologies Group, LLC: CorrLinks is a way for family and friends to electronically communicate with their loved ones incarcerated in institutions. Established through a relationship between a corrections agency and ATG, this system allows family and friends to subscribe to CorrLinks services. Currently all Federal Bureau of Prisons and Department of Corrections (DOC) for the States of Iowa and Oklahoma institutions, as well as Minnesota allow such communication. Note: To use this app, you must have a paid Premier Account subscription.
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