Ring used to be the answer to all my security problems. Brought doorbells and floodlights. Cancelled my alarm service to go with Ring’. Never happened. Now the Ring products I do have are undependable. Lights come on all night for no reason. I turned them to ‘people only’. Have light setting off. Still comes back on every time I turn them off. People walk all around my house and maybe only one camera in backyard alerts me. Also, my floodlight cams on the back used to have clear pictures. This new follow the motion does not allow me to identify the person on my floodlights or doorbell 2. Only the original doorbell is clear. Not sure I want to invest further in ring. Especially since it looks like it may not get HomeKit compatibility. Need an alarm before the end of this month for insurance purposes. I was dedicated to Ring. Looking for other products for two homes.Wanted you to know the best thing about Ring is their prompt response and service. Was able to get a service callback on my problems that started March 1st also. Evidently it was some of my floodlights not properly taking software upgrades. I wish they would post on their systems troubles page when they have upgrades. Some companies even email about the upgrades. At least then we know to expect there might be problems. Thanks again for your prompt responses. Upgraded to a 4. Will see if you get a 5 soon.
I’ve had my Ring doorbell Pro set up for a few weeks now and I’ve got to say this thing is amazing. I’m not having any issues what so ever and cannot understand were these horribly negative reviews are coming from. The resolution is incredible and the field of view covers my entire front yard and driveway. The app works flawlessly with maybe a second or two delay when motion is detected and it alerts me. I think people need to take the time to set everything up properly especially setting up multiple zones for motion detection to make it run more seamlessly. Furthermore since it’s WiFi based your router and connection should be up to snuff or you will most certainly have issues. Not a product flaw whatsoever. During peek usage times since most internet is shared in a neighborhood you may notice a bit of a delay when talking to someone at the doorbell but that is by no means a flaw in the product. Before leaving negative reviews people should take the time to make sure there voltage is correct, WiFi is at an acceptable speed to use the product and the doorbell is set up correctly with multiple motion zones. I also purchased a spotlight cam as well and I’m assuming it will work just as flawlessly as my Ring doorbell pro with proper installation and setup !
From Ring.com: The Ring Video Doorbell connects to your home's Wi-Fi network and streams live audio and video to your iPhone or iPad. It's the perfect blend of convenience, monitoring, and security all into one sleek, simple to use smart doorbell. Benefit from peace of mind by chatting with visitors from your iPhone or iPad, whether you're in the kitchen or halfway around the world through the free Ring app. No need to wonder what's going on outside of your home-see for yourself. With Ring, you're always home. This app is also compatible with doorbot so if you are a doorbot owner, you can setup your device as well as use it through the Ring Doorbell app. The Ring Video Doorbell is like Caller ID for the Front Door. It connects to your home's Wi-Fi network and streams audio and video to devices connected to Wi-Fi and cellular networks. Features include: Night vision infrared LEDs. Quick and easy installation and setup. HD Camera. Dual power capabilities. Advanced motion detecting sensors. Cloud recording. Ability to pair with an unlimited number of devices.
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